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Posted on 03/02/04 1:48:52 PM |
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trinityofone
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Amazon 0 - Focalpress 1
Amazon just lost my custom for HTCIPS2, they are now saying that it is 'a rare item' and will cost an extra £1.99 finder's fee, that and the 4-6 weeks delivery time. Focal Press site, same price, 3 days! _________________ It must be Thursday, I never could get the hang of Thursdays |
Posted on 03/02/04 2:13:20 PM |
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Steve Caplin
Administrator Posts: 6980 Reply  |
Re: Amazon 0 - Focalpress 1
Yes, I know - some cockup at Amazon's end, apparently. Really annoying. I've nagged the publishers and they're 'working on it'. |
Posted on 10/02/04 11:59:01 AM |
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trinityofone
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Re: Amazon 0 - Focalpress 1
Has anyone managed to obtain a copy of the book yet? I cancelled my Amazon order and placed one directly with Elsevier, which seems to have disappeared into the ether and all I get is automated responses to my emails. It now seems that Amazon have sorted things out, so I might just go back to them...sigh. _________________ It must be Thursday, I never could get the hang of Thursdays |
Posted on 10/02/04 3:10:52 PM |
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Steve Caplin
Administrator Posts: 6980 Reply |
Re: Amazon 0 - Focalpress 1
I've emailed Focal Press about this. I'm really sorry you've had such poor service. |
Posted on 10/02/04 3:25:56 PM |
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Paul
** Posts: 64 Reply  |
Re: Amazon 0 - Focalpress 1
I re-ordered mine from Amazon after the initial "hard to find" saga !! They are supposed to dispatch it today ( the 10th ) but still not be sent yet !!  |
Posted on 10/02/04 3:47:24 PM |
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trinityofone
Guest Reply |
Re: Amazon 0 - Focalpress 1
Thanks Steve, maybe a kick up the rear from one of their authors will do some good  _________________ It must be Thursday, I never could get the hang of Thursdays |
Posted on 11/02/04 12:05:32 PM |
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Paul
** Posts: 64 Reply |
Re: Amazon 0 - Focalpress 1
Steve, What's going on with this Amazon mob ??!! They have now changed my delivery date ( yet again ) from the 10th to the 18th of this month !! - this is bloody annoying now! Do you know where I can buy the book from a reliable source ? If not, where do you live ? - I'm gonna steal your copy !!  |
Posted on 11/02/04 4:50:39 PM |
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trinityofone
Guest Reply |
Re: Amazon 0 - Focalpress 1
I eventually emailed the sales manager, having got my second automated response, who passed it over to someone else in sales, I just had confirmation from Focal that the order has now been processed and will hopefully(!) be despatched today, so with a bit of luck, I should get it tomorrow. "If not, where do you live ? - I'm gonna steal your copy !!" - I shall be installing 24hr security and razor wire... _________________ It must be Thursday, I never could get the hang of Thursdays |
Posted on 12/02/04 09:17:48 AM |
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Steve Caplin
Administrator Posts: 6980 Reply |
Re: Amazon 0 - Focalpress 1
Focal Press are absolutely aghast at what's been happening, and have promised me they'll sort things out. In the meantime, Amazon may get their act together eventually but they were exactly the same when the first edition came out - frustrating as hell! |
Posted on 13/02/04 03:02:24 AM |
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Paul
** Posts: 64 Reply |
Re: Amazon 0 - Focalpress 1
Did you hear that noise ?? .. That's me hiding in the bushes outside your house, David. I'm waiting to ambuse the postman !!  |
Posted on 13/02/04 10:02:16 AM |
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trinityofone
Guest Reply |
Re: Amazon 0 - Focalpress 1
Hmm, I wondered why we suddenly had bushes in our drive..could you remove them once you're done, it's awkward getting the car out _________________ It must be Thursday, I never could get the hang of Thursdays |
Posted on 14/02/04 01:54:24 AM |
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Paul
** Posts: 64 Reply |
Re: Amazon 0 - Focalpress 1
Damn, rumbled yet again !  |
Posted on 17/02/04 08:39:38 AM |
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trinityofone
Guest Reply |
Re: Amazon 0 - Focalpress 1
Grrr! Still no sign of the book - another email to Elsevier. You may find me camped outside with Paul very soon..... _________________ It must be Thursday, I never could get the hang of Thursdays |
Posted on 17/02/04 09:29:02 AM |
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Paul
** Posts: 64 Reply |
Re: Amazon 0 - Focalpress 1
Yeah, there's a definite problem with this. I phoned Borders books today in a bid to collect a copy of the book in person and they said that they don't even have one copy on order. The guy at Borders also stated that if Amazon is struggling then there's a problem! This is frustrating as hell !!  |
Posted on 17/02/04 10:58:27 AM |
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Paul
** Posts: 64 Reply |
Re: Amazon 0 - Focalpress 1
I just recieved an email from Focal Press about my problem ordering the book! I think you too Steve must be pulling your hair out by now ? ... Ahem ... Now as I was saying, your address please Steve ? |
Posted on 17/02/04 1:44:53 PM |
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trinityofone
Guest Reply |
Re: Amazon 0 - Focalpress 1 (oh, the irony)
Bloody typical, I got a private message from Steve's publisher asking for details of my order, so she could look into it and chase it up. Meanwhile, in deepest, darkest Lewes, a lone courier bravely bypassed the newly acquired bushes to deliver the book!! (Does a backflip, lutz and triple twist for joy) _________________ It must be Thursday, I never could get the hang of Thursdays |
Posted on 23/02/04 02:19:08 AM |
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Paul
** Posts: 64 Reply |
Re: Amazon 0 - Focalpress 1
I just ordered mine direct from Focal Press ( the publisher ) the other day as I was so damn pi**ed off with Amazon. The rep from Focal was very helpfull by way of resolving my issue. I'll see how it goes from here! Where did you hide that damn book David. I've been hunting around your house for it! ... |
Posted on 04/03/04 12:03:27 PM |
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Paul
** Posts: 64 Reply |
Re: Amazon 0 - Focalpress 1
Amazon 0 - Focalpress 1 ???? Yeah, well after waiting over a week, Focalpress don't seem to be in any hurry to send out my copy! ... I'm nearly at the giving up stage now !!  |
Posted on 04/03/04 12:06:41 PM |
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trinityofone
Guest Reply |
Re: Amazon 0 - Focalpress 1
Keep bombarding them with emails, it works in the end. _________________ It must be Thursday, I never could get the hang of Thursdays |
Posted on 04/03/04 12:10:08 PM |
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Paul
** Posts: 64 Reply |
Re: Amazon 0 - Focalpress 1
David, I just sent them an email a few minutes ago, tracking number included. So I'll see how it goes from here.  |
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