| » Forum Index » Problems and solutions » Topic: inaccessible files |
|
Posted on 12/08/10 00:50:27 AM |
|
james
Surreal Spoofer Posts: 1194 Reply  |
inaccessible files
A little help needed here, when trying to open recently created files I’m being denied access. The following message pops up. “Could not complete your request because the file is not compatible with this version of Photoshop.” This means I am losing files. Has anyone else experienced this problem? Help would be appreciated. |
Posted on 12/08/10 7:51:02 PM |
|
Nick Curtain
Model Master Posts: 1768 Reply  |
Re: inaccessible files
Hi James Daft question, but have you checked the file extension, i.e add .jpg? Nick |
Posted on 12/08/10 8:02:11 PM |
|
rufus
Destructive Demon Posts: 243 Reply  |
Re: inaccessible files
Hi James, You could try deleting the Photoshop preferences file. Here are the instructions. http://forums.adobe.com/thread/375776 rufus |
Posted on 16/08/10 04:38:13 AM |
|
cy98
** Posts: 115 Reply  |
Re: inaccessible files
You did not mention what the file extension was. This might help in solution. |
Posted on 17/08/10 5:28:27 PM |
|
james
Surreal Spoofer Posts: 1194 Reply |
Re: inaccessible files
[quoted] Nick Curtain wrote: Hi James Daft question, but have you checked the file extension, i.e add .jpg? Nick Thank you Nick, also Rufus and cy98. I've followed your suggestions, but have achieved no success in finding the cause. My solution has been to delete and recreate the files {psd}, a bit laborious. I can only hope the problem does not recur. Thank you for the link Rufus, saved for future referral. Your interest is appreciated. |